Set Up Your Call Forwarding

Takes 2–5 minutes. Your existing number keeps working — calls just route through your CTL system first.

Your Dedicated CTL Number
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Forward your existing number to this one

What do you want to do?

Forward Your Existing Number

Choose your phone type and carrier below. Calls to your current number will ring through to you — if you miss one, the auto-text fires automatically.

📱 iPhone

Verizon
AT&T
T-Mobile
Cricket
Boost
Straight Talk
1

Open your iPhone dial pad

Open the Phone app and tap the Keypad tab.

2

Dial the forwarding code

Type this exactly, then tap the green call button:

*72 + YOUR CTL NUMBER

Example: *72(719)555-0142

3

Wait for confirmation tone

You'll hear 2 short beeps + a long tone, then silence. Forwarding is active.

4

To turn off forwarding later

Dial *73 and press call. That's it.

Verizon tip: If you have a business account, call forwarding may need to be enabled by Verizon first. Call 1-800-922-0204 and ask them to enable "Call Forwarding Unconditional."
1

Open Settings → Phone

Go to SettingsPhoneCall Forwarding.

2

Toggle Call Forwarding ON

Tap the toggle to turn it green. A "Forward To" field will appear.

3

Enter your CTL number

Tap Forward To and type your CTL number:

4

Tap "Call Forwarding" to save

Tap back to confirm. You'll see the forwarding number displayed on the Call Forwarding screen.

AT&T alternative: You can also dial *21*[CTL number]# from the keypad and press call. Works the same way.
1

Open your iPhone dial pad

Open the Phone app → Keypad.

2

Dial the forwarding code

**21*[CTL number]# then press call.
Example: **21*17195550142#

3

Wait for "Forwarding Activated" message

T-Mobile will show a confirmation on screen within a few seconds.

4

To turn off

Dial ##21# and press call.

1

Go to Settings → Phone → Call Forwarding

Cricket uses the native iOS Call Forwarding screen (same as AT&T, since Cricket runs on AT&T's network).

2

Toggle ON → enter CTL number

Turn the toggle green, then type your CTL number in the Forward To field:

3

Tap back to save

The screen will show your forwarding number as confirmation.

1

Open the Phone app keypad

Boost runs on T-Mobile's network and uses the same forwarding code.

2

Dial: **21*[CTL number]#

Example: **21*17195550142# — then press call.

3

Wait for confirmation

You'll see "Forwarding Activated" on screen.

4

To turn off

Dial ##21# and press call.

1

Check which network you're on

Straight Talk runs on multiple networks. Check your SIM card or box — it'll say AT&T, Verizon, or T-Mobile.

2

Use the instructions for your underlying carrier

AT&T network: Use the AT&T steps above.
Verizon network: Dial *72[CTL number]
T-Mobile network: Dial **21*[CTL number]#

3

Not sure? Call Straight Talk

Call 1-877-430-2355 and ask them to enable "Unconditional Call Forwarding" to your CTL number.

🤖 Android

Verizon
AT&T
T-Mobile
Samsung
Google Pixel
1

Open the Phone app

Tap the dial pad icon to open the keypad.

2

Dial the forwarding code

*72[CTL number] — no spaces or dashes — then tap call.
Example: *721-719-555-0142

3

Listen for confirmation

You'll hear a stutter dial tone confirming it's active.

4

To turn off

Dial *73 and tap call.

1

Open Phone app → Settings

Tap the 3-dot menu in the top right → SettingsCalling accountsCall forwarding.

2

Tap "Always forward"

Select Always forward (unconditional) and enter your CTL number:

3

Tap Enable / Turn On

The screen will confirm forwarding is active.

Shortcut: You can also dial *21*[CTL number]# from the keypad. Faster on AT&T.
1

Open the Phone app keypad

Tap the dial pad icon.

2

Dial the T-Mobile forwarding code

**21*1[10-digit CTL number]# then tap call.
Example: **21*17195550142#

3

Confirmation screen

T-Mobile will show "Forwarding Activated" on screen.

4

To turn off

Dial ##21# and tap call.

1

Open Phone app → tap the 3 dots (top right)

Go to SettingsSupplementary servicesCall forwarding.

2

Tap "Always forward"

Tap the toggle or enter the number in the Always forward row.

3

Enter your CTL number and tap Update

Type your CTL number: — then tap Update or Enable.

Samsung note: Menu path varies slightly by Android version. If you don't see "Supplementary services," try Settings → Call → More settings → Call forwarding.
1

Open the Phone app

Tap the 3-dot menu → SettingsCallsCall forwarding.

2

Tap "Always forward"

Enter your CTL number: — then tap Turn on.

3

Confirm forwarding is active

The "Always forward" row will show your CTL number as the destination.

✓ Verify It's Working

Have a friend call your regular number. You should hear it ring as normal — and if you don't pick up, the caller will get a text back within 60 seconds from your CTL number. That confirms everything is live.

Use Your CTL Number Directly

This is the simplest option. Start giving out your CTL number as your business line. No carrier settings needed.

1

Update your contact info everywhere

Replace your old business number with your CTL number on:

• Google Business Profile
• Facebook / Instagram bio
• Business cards
• Your website
• Yelp, Angi, Thumbtack listings
• Email signature

2

Your CTL number

Calls to this number will ring your real phone (the cell you registered with us). If you miss a call, the auto-text fires automatically.

3

Test it

Call your CTL number from another phone. It should ring your cell. Miss the call — you should receive an auto-text from the CTL number within 60 seconds.

Want to port your old number into CTL?

If you have an established business number with reviews and listings pointing to it, we can transfer that number into our system so you never change it. This takes 2–4 weeks and requires a simple form. Contact us and we'll handle the porting process for you.