Colorado Trade Leads is a trade name and service line of Consider It Done Contracting LLC, a Colorado limited liability company. The company is the controller of the information described here; where a legal name is needed it is Consider It Done Contracting LLC, doing business as Colorado Trade Leads. We provide missed-call recovery and lead-response services to trade contractors operating in Colorado.
Postal address: P.O. Box 15523, Colorado Springs, CO 80935, United States
Email: privacy@coloradotradeleads.com
Phone: (719) 259-0604
Three different groups, treated differently:
| Group | What we collect |
|---|---|
| Our customers (contractors who pay us) | Business name, owner name, email, phone, trade, city, the phone number assigned to the account, and lead activity logs. Billing is handled by Stripe — we never store card numbers. |
| End callers (homeowners who call our customers) | Phone number, the content and timestamps of SMS messages exchanged with the contractor's number, and call status (answered or missed). |
| Sales prospects (contractors we contact) | Publicly listed business information only — business name, trade, city, published phone, published email, public licence numbers and website. |
Message content. SMS conversation history is retained for 18 months from the last activity, then purged.
Consent records. Kept separately from message content and for longer: at least five years. A consent record is the evidence that a message was authorised, and it is deliberately minimal — the phone number, the time, the carrier's call identifier, which business was being called, and which version of the script the caller heard. It contains no conversation content. We keep it beyond the life of the messages because a claim about a text can be brought for several years after it was sent, and evidence purged on the message schedule would be gone before then.
Opt-out records. Kept indefinitely. We tell you that opting out is permanent and platform-wide, and that promise is only as durable as the record behind it — deleting it is how a business ends up texting someone who told it to stop three years ago. This record is a phone number, the date, and how the opt-out arrived. If you want it erased, we will do it, but we will tell you first that erasing it removes the thing that keeps you off the list.
Account and billing. Retained as long as the account is active, plus the period required for tax and accounting purposes.
Colorado law (C.R.S. 6-1-713) requires any business holding personal identifying information about Colorado residents to maintain a written policy for destroying it. Ours: personal identifying information is destroyed once it is no longer needed for the purpose it was collected for, or at the retention limits above, whichever comes first. Electronic records are deleted from the storage systems listed below, including backups, on the same schedule. Paper records, where any exist, are shredded. This policy is reviewed annually.
We maintain security practices appropriate to the size of our business and the sensitivity of the data, as required by C.R.S. 6-1-713.5. In practice that means: encrypted transport for all data in transit, credentials held in managed secret storage rather than in code or files, administrative interfaces that are not publicly reachable, access limited to the business owner, and a suppression list that fails closed — if we cannot confirm whether someone has opted out, we do not contact them.
Colorado's breach notification law (C.R.S. 6-1-716) applies to us regardless of our size. If we determine that a security breach affecting Colorado residents' personal information has occurred, we will notify affected residents within 30 days of that determination. If 500 or more Colorado residents are affected we will also notify the Colorado Attorney General within 30 days, and if more than 1,000 are affected we will notify the consumer reporting agencies.
You can ask us to:
Email privacy@coloradotradeleads.com or write to the postal address above. We respond within 30 days. We will not charge you, and we will not treat you differently for asking.
The Colorado Privacy Act applies to businesses that process the personal data of 100,000 or more Colorado residents in a year, or that derive revenue from selling the data of 25,000 or more. We are well below both thresholds and are not currently a covered controller. We have chosen to honour the access, correction, deletion and opt-out rights above anyway, because they are the right way to operate and cost us nothing. If we ever cross those thresholds, this policy will be updated and the statutory obligations will apply in full.
If you received a text from a contractor using our system, the SMS Terms · SMS Consent page explains how it works, what to expect, and how to stop it. Opting out is permanent and applies across every contractor on our platform, not just the one you contacted.
How you consent. By pressing a key, and only by pressing a key. If you call a contractor's published business number and nobody answers, a recorded message offers you a text, names the business, says what the text is for, that message and data rates may apply, and how to stop it. You then have to press 1. Press anything else, press nothing, or hang up, and no text is sent and no record of you is kept. Calling us is not consent, and neither is listening to the message without hanging up.
How often. One reply once you press 1, then messages only while your enquiry is being handled — typically five to fifteen in a conversation, capped at 30 per enquiry, and only between 8am and 9pm your local time.
Cost. We never charge you for messages. Message and data rates may apply from your mobile carrier.
Stopping. Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPT OUT or OPT-OUT. Plain English — “stop texting me”, “take me off”, “remove me” — works the same way. Reply HELP or INFO for assistance, or call (719) 259-0604.
Who sees your number. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile phone numbers and consent are never sold, and are never shared with any other business for their own marketing. The only party your number is passed to is the specific contractor whose published business number you dialled.
We use a small number of service providers. They act as our processors: they handle data on our instructions, for the purposes described above, and are not permitted to use it for their own. We do not sell data to them and we are paid nothing by them for it.
Each runs on its own infrastructure, under its own terms, and processes data in the United States. We can tell you who we use — that is the list below, and it is kept current — but we cannot promise what a provider does inside its own systems, and we do not control their sub-processors or their own changes of terms. Where a provider publishes a privacy policy we have linked it, because it governs their handling and ours does not.
This is a service sold to businesses. It is not directed at children, and we do not knowingly collect information from anyone under 13. If you believe we have, contact us and we will delete it.
If we change this policy we will update the date at the top. Material changes affecting how we use information already collected will be communicated to affected customers directly.
Contact us first — we would rather fix it. If you are not satisfied, you can contact the Colorado Attorney General's Office, Consumer Protection Section, at coag.gov/file-complaint.