How we ask permission to text you

Colorado Trade Leads is missed-call response software used by licensed Colorado trade contractors — HVAC, plumbing, electrical and roofing companies. If you call one of them and nobody picks up, we can text you so your job doesn't disappear into a voicemail box.

We do not text you for calling. You are asked, on that call, and you have to press a key to say yes. If you press nothing, or press anything else, or hang up, no message is sent and no record of you is kept. We never buy, rent or license phone numbers, and we send no marketing texts to consumers.

Every word our phone system speaks is printed below, exactly as it is spoken. This page is generated automatically from the same file the phone system reads, so it cannot fall out of date.

What happens, step by step

The words, verbatim

Our own published number, (719) 259-0604, is not a contractor's line — nobody is being dialled and no call is being missed, so the script above is used instead of the two before it. The disclosures are the same. That line offers no voicemail: press anything other than 1, or nothing, and you hear the line below and the call ends. No message is recorded, because nobody would listen to it.

A STOP you sent us at any time in the past outranks a keypress today. Pressing 1 does not undo it and does not re-enrol you; only texting the word START does.

“[Business Name]” above is spoken as the actual trading name of the contractor you dialled — for example, “Sorry, Pikes Peak Heating and Air can't take your call right now.”

What we record when you press 1

One entry, written before the text is sent:

{
  "phone":          "the number you called from",
  "client_id":      "which contractor you were calling",
  "business_name":  "their trading name",
  "call_sid":       "the telephone carrier's own ID for that call",
  "digits":         "1",
  "method":         "ivr_keypress",
  "script_version": "2026-09-09.1",
  "at":             "the timestamp, to the second"
}

The call_sid ties the record to the call itself in our telephony provider's independent logs, so the consent can be checked against a third party's records rather than only our own.

What you get, and how often

Message frequency varies with the conversation. There is a hard cap of 30 messages per enquiry, and we only send between 8am and 9pm in your local time. Message and data rates may apply. We charge you nothing.

Stopping

Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPT OUT or OPT-OUT to any message. Plain English — “stop texting me”, “take me off” — works too. You get one confirmation and then nothing further, permanently, across every contractor on the platform, including if you call again months later. Reply START to resume. Reply HELP or INFO for contact details.

For carrier and registry reviewers

This page is the publicly reachable record of the call-to-action for the Colorado Trade Leads customer-care campaign. In summary:

• Opt-in method: verbal / IVR keypress, captured on a call the consumer placed themselves.
• Affirmative act required: yes — DTMF digit 1. Silence, any other digit, or hanging up sends nothing. Consent is never inferred from inaction.
• Ability to decline: stated in the script, and is the default outcome.
• Disclosures in the opt-in itself: identity of the sender, purpose, message frequency varies, message and data rates may apply, STOP to opt out, HELP for help.
• Evidence retained: the record shown above, including the carrier's own call ID, plus the script version in force at that moment.
• Not sent: marketing or promotional messages to consumers. No purchased, rented or licensed lists are used, ever.

Related: consumer SMS terms · privacy policy · terms and conditions.