You called a Colorado contractor — an HVAC company, plumber, electrician, roofer or similar — and they didn't pick up. Before the call ended you were offered a text and you pressed 1 to accept it, so your enquiry didn't disappear into voicemail. That keypress is the only reason you got a message: if you had pressed anything else, or hung up, nothing would have been sent.
The message comes from that contractor's business. We only ever text a number that has just called one of our customers. We do not send marketing texts to people who have not contacted us first, and we do not buy or use purchased phone lists.
| Message type | What it is |
|---|---|
| Initial reply | "Hi, this is [assistant] with [contractor], via Colorado Trade Leads. Sorry we missed your call. What do you need looked at? Reply STOP to opt out." |
| Conversation | AI-assisted texts to understand the job and find a time. Typically 5–15 messages back and forth. |
| Appointment messages | Confirmation and reminders, if a visit gets booked. |
| Voicemail instead | If you declined the text or pressed 2, you were offered a voicemail. That path sends you no messages at all. |
Frequency depends on the conversation. There is a hard cap of 30 messages per enquiry, and we only send between 8am and 9pm in your local time.
We don't charge you anything. Message and data rates may apply from your carrier.
STOP STOPALL UNSUBSCRIBE CANCEL END QUIT REVOKE OPT OUT OPT-OUT
Plain English works too — "stop texting me", "take me off", "remove me" and similar phrases are all treated as an opt-out.
You'll get one final confirmation message, then nothing further. Three things worth knowing about how we handle this:
If you change your mind, reply START and texting resumes.
Reply HELP or INFO and we'll text you the contractor's contact details. You can also reach us at support@coloradotradeleads.com or (719) 259-0604.
We store the content of these messages only as long as needed to handle the enquiry, to a hard maximum of 18 months, after which it is purged. Two smaller records are kept longer and on purpose: the record that you pressed 1 (your number, the time, the carrier's call reference and which business you called — no message content) for at least five years, because it is the evidence the text was authorised; and, if you opt out, the fact that you did, indefinitely, because a permanent opt-out cannot be honoured once the record of it is deleted. We do not sell it. We do not share it with anyone other than the specific contractor you called. Full detail is in our Privacy Policy.
Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, US Cellular and most regional carriers.
The contractor whose business sent the message is the party you are dealing with — they do the work and they hold the customer relationship. Colorado Trade Leads provides the messaging system on their behalf and is responsible for how the messaging itself operates, including honouring your opt-out.
These messages are replies to an enquiry you initiated by calling the business. They are not telemarketing or unsolicited commercial texts, and we do not text numbers that have not contacted us. If you believe you received a message in error, reply STOP and contact us — we will investigate and tell you what happened. You may also contact the Colorado Attorney General's Office, Consumer Protection Section, at coag.gov/file-complaint.
Consider It Done Contracting LLC
P.O. Box 15523, Colorado Springs, CO 80935, United States
(719) 259-0604 · support@coloradotradeleads.com