You're in an attic off Academy, or under a house in Old Colorado City, or halfway through a panel swap in Briargate. The phone goes. By the time you call back that evening, the homeowner has already booked whoever picked up on the second ring.
That's not a sales problem or a marketing problem. You already earned that phone call. It's a response-time problem, and it's the cheapest one you'll ever fix.
When a call to your business goes unanswered, Colorado Trade Leads sends the caller a text message within about 60 seconds — from your existing number, written in your voice. Not a voicemail nobody listens to. A text, which people actually read.
Most of the time the homeowner replies right there. The system handles the routine back-and-forth — what's wrong, when are you free, can you come today — and hands you the conversation once it's a real job. You come down off the roof to a booked appointment instead of a missed-call notification.
Two things make missed calls unusually expensive here.
The first hard freeze along the Front Range, a July hailstorm off the Palmer Divide, a cold snap that takes out furnaces across El Paso County in the same 48 hours — demand doesn't arrive evenly. It arrives all at once, and every one of those homeowners is calling three contractors, not one. Whoever answers gets the job.
The larger outfits in the Springs have someone whose whole job is answering the phone. If you're a two-truck operation, you're competing against that with a phone in your pocket and both hands full. Text-back closes most of that gap for a fraction of what a receptionist costs.
| Assumption | Figure |
|---|---|
| Average service call, conservatively | $400 |
| Calls missed in a typical week | 4 |
| Share of unreached callers who never call back | ~85% |
| Estimated weekly loss | ≈ $1,360 |
Those are illustrative numbers, not a promise. But run them with your own average ticket and your own missed-call count — most contractors find the monthly cost of this service is smaller than a single recovered job.
Colorado Trade Leads is run by Jeff Markell of Consider It Done Contracting LLC, right here in Colorado Springs. He built it because he was losing jobs off a ladder the same way you are.
See it work — 60 secondsNo. It works alongside the number already on your truck and your business cards. Nothing about how customers reach you changes.
Nothing fires. The text only sends on a genuinely missed call.
One business day. There's no app to install and nothing to learn.
Yes — we cover the Front Range including Denver, Pueblo, Castle Rock, Monument and Fort Collins. The service is identical; only the area code changes.
Want the longer explanation of how missed-call text-back actually works, including the honest case for doing it yourself? Read the full guide.